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MNX Solutions Acquires Triton DataCenter Technology Suite

We are excited to announce that we've acquired Triton DataCenter technology suite, and commercial support business from Joyent, Inc. The move will expand MNX's current portfolio of solutions with Joyent's SmartOS based Triton platform. This acquisition will also strengthen MNX’s presence in the public and private cloud markets.

Triton powers our public cloud at mnx.io. Over the next months, we will be expanding our public cloud infrastructure, and investing significant resources to further develop the Triton DataCenter suite. We look forward to working with our customers and partners to develop a long term roadmap for Triton!

If you have any questions, please reach out directly to info@mnxsolutions.com or call us directly at 888-877-7118.

Hybrid, Modern and Open, Triton is engineered to run the world’s largest cloud native applications

FAQ

Tell me about the timing of these changes.

Joyent will continue to provide support through the end of April 2022 to existing commercial support customer. As of May 1st 2022, MNX will become the primary contact for support.

Will MNX continue to offer commercial support for Triton Compute & Object storage?

Yes! We will continue to offer commercial support for the Triton DataCenter product suite. Reach out to us to learn more about our commercial support offering.

I am an existing customer, what are my next steps?

If you have not already received your onboarding information, reach out directly to us at info@mnxsolutions.com, and we will be in touch with next steps.

What other changes are happening?

Under the hood, there are a number of changes that are required to support migrating Triton & SmartOS to the infrastructure at MNX. Through 2022, some of the back end dependencies for images (images.joyent.com), software packages (pkgsrc.joyent.com) and platform/service downloads (updates.joyent.com) will move to a new location.  The support team will be reaching out to the community and customers to make changes in place, and the new DNS names will be included in subsequent software updates.

When does MNX takeover support?

MNX will take over support on May 1st. Customers will continue to utilize the Joyent support helpdesk through April 30.

Are there any changes to my subscription level or SLA’s?

No, the existing MSA’s you have with Joyent remain in effect and are assigned to MNX. No additional charges or changes apply and you will continue to receive the same SLA’s and coverage through the end of your term. At the end of the term, it will require an updated MSA or Assignment in order to renew your subscription with MNX.

Where is the new product information and github repo?

All of the product, API and content can now be found at tritondatacenter.com. The github repositories will move to github.com/tritondatacenter

What about licensing?

At MNX, we strongly support open source. The existing Triton, Manta, and SmartOS open source licensing will remain unaffected.

Still have questions? Email us at info@mnxsolutions.com