All services include
- 24×7 monitoring and response to outages
- Operating system maintenance, security patches and updates, and troubleshooting of supported services
- Unlimited support requests for systems and services as indicated in our service matrix
- Offsite backup management – install, manage and monitor MNX based backup solutions on managed servers
- Initial security assessment, and ongoing security scanning.
- Compromise cleanup recovery
- Additional offsite backup storage beyond the included is billed at $0.18/GB/month