Working remotely can be a challenge. I’ve recorded a presentation below with some ideas and strategies you can use while working remote.
A few things to consider..
- Work with Managed Service Provider (MSP)/IT team
to understand needs for working remotely
- Identify point of contact for remote work needs
— this person works directly with MSP/IT team
- Prepare policies on expectations of working remotely
— need to understand workload and that sharing of large files and live streaming can diminish bandwidth and connectivity
- Determine need for laptops, accessories, and peripherals required for employees to work remotely. This may include webcams, headphones, backup power supply
- Determine if large workstations (e.g. computer towers) can be transported to employees’ homes
- Take current inventory of laptops, accessories, and peripherals supply — loaned to employees, and for backup supply, if needed
- Review VPN and connectivity needs
- Implement the use of collaboration tools & communication platforms
— Microsoft Teams, Google Drive
— Cisco Webex Teams, Slack -Implement the use of remote meeting and video conferencing platforms
— Webex Teams, Microsoft Teams, Zoom, Slack, Skype, Google Hangouts
- Establish a meeting cadence to keep in touch with remote team members — e.g. every morning, at the start/end of each shift, etc. -Verify that email system can be accessed remotely
- Understand home Internet bandwidth limitations and resource challenges
- Communicate the process for forwarding calls to soft phones and cell phones
- Determine training needs to support any remote communication and collaboration platforms
- Obtain appropriate licensing to support new tools and platforms
- Set up collaboration and communication platforms to support teams and a general team space.
- Prepare policies for using mobile devices, smartphones, and tablets and work with MSP/IT team to add proper mobile device management software and Two Factor Authentication (2FA) for security protection
- Determine alternate remote location if working from home is not an option